Are you interested in joining the CareerSource Pinellas team?

CareerSource Pinellas is looking for motivated, passionate individuals that want to make a positive impact in Pinellas County.

What you bring to the table:

  • passion for helping others
  • team player mentality
  • commitment to high quality work
  • positive, upbeat attitude

What we offer:

  • excellent health insurance
  • 401 K benefits
  • an opportunity for you to make a positive impact in your community

All available positions are listed below. If you see something that suits your interests and qualifications, please apply! Please note that interested candidates will be asked to create an Employ Florida account and apply through that platform.

CareerSource Pinellas is a drug-free workplace and an equal opportunity employer.

Available Positions

 

Business Services Representative

Have a passion for connecting businesses with the talent needed to promote economic growth in Pinellas County? CareerSource Pinellas strives to develop and lead an effective, efficient and integrated business driven workforce system, providing comprehensive and responsive services to the County’s citizens and business community.

 

The Business Services Representative excels in making connections, achieving personal and organizational success, is goal-oriented, embraces lifelong learning and strives for complete customer satisfaction. The Business Services Representative is a forward thinker who develops, forecasts, coordinates, identifies and communicates effectually within a team environment. We are seeking Representatives who will embrace the opportunities to customize solutions for those we serve to enhance their lives and future.

 

Our next Representative will:

  • Demonstrate the Values of CareerSource Pinellas and bring a positive outlook to work
  • Be collaborative and seek to partner across several departments in order to drive optimal outcomes
  • Have a strong customer service focus and seek out opportunities to improve the (internal and external) customer experience
  • Have a strong sense of ownership for all aspects of the role and act with integrity
  • Communicate clearly and openly (verbal and written)
  • Have a commitment to diversity and inclusion seeking to ensure a sense of belonging for all participants
  • Develop clear, concise and agile processes and monitor for measurable results
  • Take independent initiative when necessary to identify obstacles and solve problems
  • Have an attention to detail and strong organizational skills
  • Champion organizational programs and their benefits to our community

 

The Business Services Representative is responsible for developing and maintaining dynamic relationships within the community as well as organization-wide, facilitating connections between career seeking individuals and local businesses and generating new opportunities for CareerSource Pinellas to provide comprehensive service options.  Specific responsibilities include, but are not limited to, the following:

 

  • Prospect for new accounts and seek opportunities to increase existing ones
  • Utilize consultative questioning to understand employer needs and suggest appropriate mix of services
  • Organize events, groups, workshops, seminars to facilitate a healthy talent pipeline
  • Identify, source and place qualified candidates through EmployFlorida and other venues to assist employers connect with qualified job seekers
  • Maintain current knowledge of organizational policies and procedures, federal and state policies and directives

 

 

Qualifications

Minimum

  • Bachelor’s Degree in related field from an accredited college or university and professional experience in direct sales or customer service with a staffing agency or other employer outreach experience; or equivalent combination of education, training and/or experience

 

Preferred

  • Knowledge of principles and procedures for personnel recruitment, selection, training
  • Knowledge of online job exchange systems, keyword search engines and spidering technology
  • Knowledge of public employment services, Workforce Innovation and Opportunity Act and other Career Center programs
  • Proficient in the use of Microsoft Office products – Word, Excel, PowerPoint, and Outlook

 

To apply, please send cover letter and resume to April Torregiante at atorregiante@careersourcepinellas.com.

Employer Outreach and Data Management Technician

Enjoy working behind the scenes to effect change and promote economic growth in Pinellas County? CareerSource Pinellas strives to develop and lead an effective, efficient and integrated business driven workforce system, providing comprehensive and responsive services to the County’s citizens and business community.

 

The Technician excels in data management, is committed to quality, achieving personal and organizational success, has a proficiency for detail and strives for error-free results. The Technician is a task driven individual, who supports, compiles, verifies, identifies and communicates effectually within a team environment, as well as independently. The Technician’s customers are not only internal staff, but local businesses and employers, as they are integrated into multiple facets of Business Services. We are seeking Technicians who will embrace the data behind the programs, ensure accuracy and compliance and provide seamless customer service in order to maintain the programs and services that support the individuals and businesses we serve.

 

Our next Technician will:

  • Demonstrate the Values of CareerSource Pinellas and bring a positive outlook to work
  • Be collaborative and seek to maximize their knowledge of policies and laws in order to drive optimal outcomes
  • Have a strong customer service focus and seek out opportunities to improve the (internal and external) customer experience
  • Have a strong sense of ownership for all aspects of the role and act with integrity
  • Communicate clearly and openly (verbal and written)
  • Have a commitment to diversity and inclusion seeking to ensure a sense of belonging for all participants
  • Develop clear, concise and agile processes and monitor for measurable results
  • Take initiative when necessary to identify obstacles and solve problems
  • Have an attention to detail and strong organizational skills
  • Champion organizational programs and their benefits to our community

 

The Technician is responsible for processing, documenting and recording information, communicating with internal and external customers, researching and verifying data, and ensuring compliance with all applicable local, State and Federal laws, statutes and policies. Specific responsibilities include, but are not limited to, the following:

 

  • Create and maintain daily, weekly, monthly and quarterly data-driven reports
  • Review, identify deficiencies or errors and process forms and data to policy compliance standards
  • Record and input data from various sources into tracking systems within time standard
  • Provide quality control and clerical support to various organizational operations and staff
  • Maintain current knowledge of organizational policies and procedures, federal and state policies and directives

 

Qualifications

Minimum

  • Associate’s Degree in related field from accredited college or university and professional experience in business or general office operations, customer service, project management; or equivalent combination of education, training and/or experience
  • Proficient in the use of Microsoft Office products – Word, Excel, PowerPoint, and Outlook

 

Preferred

  • Bachelor’s Degree
  • Knowledge of accounting principles and techniques
  • Knowledge of general business operations and the resulting data which must be collected and reported
  • Knowledge of public employment services, Workforce Innovation and Opportunity Act and other Career Center programs

 

To apply, please send cover letter and resume to April Torregiante at atorregiante@careersourcepinellas.com.

Career Counselor

Have a passion for helping others to achieve their goals and realize their full potential? CareerSource Pinellas strives to develop and lead an effective, efficient and integrated business driven workforce system, providing comprehensive and responsive services to the County’s citizens and business community.

 

The Career Counselor is the heartbeat of the organization and works closely with individuals to help them identify their best career path and achieve their employment goals with planning, ongoing support and motivation. The Career Counselor is project oriented and driven, takes responsibility for full life cycle project management and works independently, as well as in a team environment, in a complex and confidential manner. We are seeking Career Counselors who will embrace the opportunities to customize solutions for those we serve to enhance their lives and future.

 

Our next Career Counselor will:

  • Be collaborative and seek to partner across several departments in order to drive outcomes
  • Have a customer service focus and seek out opportunities to improve the customer experience both internally and externally
  • Take independent initiative when necessary to identify obstacles and solve problems
  • Have an attention to detail and organizational skills
  • Have a strong sense of ownership for all aspects his/her work and results
  • Communicate clearly and openly (verbal and written) at all levels of the organization and with members of the program
  • Have a commitment to diversity and inclusion seeking to ensure a sense of belonging for all participants
  • Solve complex problems in a customer facing environment
  • Maintain knowledge of organizational policies and procedures, federal and state policies and directives

 

 

The Career Counselor is responsible for coordination of services to customers in all facets of program management including, but not limited to, the following:

  • Cultivate internal and external relationships for optimal programmatic outcomes
  • Design and implement the aspects of the program. This includes determining individual eligibility and coordinating services for plan and goal tracking, ITA’s, assessments, budgets, progress, placement and follow up
  • Develop processes according to company standards and monitor for measurable results
  • Utilize assessment tools and techniques and successfully interpret the results and guide clients to potential jobs and careers aligning with their strengths and abilities
  • Compile supporting documentation for reports, and perform other activities to support the program objectives

 

Qualifications

Minimum

  • Bachelor’s Degree in related field from an accredited college or university and professional experience in a counseling, social services, job placement related or rehabilitation setting; or equivalent combination of education, training and/or experience

 

Preferred

  • Knowledge of community based and employer organizations
  • Knowledge of public employment services, Workforce Innovation and Opportunity Act and other Career Center programs
  • Proficient in the use of computers and computer programs (i.e., Excel, Word, databases, Internet, etc.)

 

To apply, please send cover letter and resume to Michelle Moeller at mmoeller@careersourcepinellas.com.

Director of Business and Talent Development

This position is responsible for directly managing special projects and grants. This position plans, coordinates, and administers programs and manages operations. Responsible for managing and providing guidance to current Directors, Coordinators and staff on the services and deliverables, procedures and rules for various programs. This role will coordinate with all Departments to assist with oversight of various grants/projects. This position may also assist with the development of CAREERSOURCE PINELLAS Board policy and Internal Procedures, as well as implement methods for tracking and indexing. Stay abreast on workforce development changes by conducting research on federal, state best practices. In addition, this role is responsible for meeting the specific grant and special project goals. Responsible for delivering all facets of the recruitment and staffing process with partners in the community.

ESSENTIAL JOB FUNCTIONS:

(The following duty statements are illustrative of the essential functions of the job and do not include non-essential or marginal duties that may be required. CareerSource Pinellas reserves the right to modify or change the duties or essential functions of this job at any time).

  • Oversee the development of recruiting strategies to attract, evaluate, and retain talent within the community.
  • Work with stakeholders to analyze business goals, identify talent needs or gaps to develop, and implement programs to find the right talent against current and future workforce planning strategies.
  • Tracks and reports key metrics designed to measure and predict staffing activity for the county.
  • Develops and maintains meaningful partnerships with business leaders with the goal of getting them to partner with CAREERSOURCE PINELLAS.
  • Participates in related programs and process improvement projects as a talent consultant to build and deliver best-in-class services.
  • Provide optimal customer service to internal and external customers to include acting as the customer’s advocate and assuming a concierge customer service centered approach.
  • Ensure goals, objectives, budget, established performance standards, and policies and procedures are met.
  • Creates presentations outlining the benefits of the Business Services offered by CAREERSOURCE PINELLAS.
  • Establishes robust, structured tracking reports to monitor the Business Services team.
  • Oversees CAREERSOURCE PINELLAS Procedures as it relates to the Business Services Department and staff desk guidelines on administering policy related to specified programs.
  • Participates in a variety of USDOL ETA and DEO webinars to stay abreast of latest workforce development trends.
  • Market to businesses via telephone/virtually as well as conduct in-person meetings with C-level executives and key decision makers.
  • Participate in networking organizations, trade association events, local user groups, and alliance meetings and events.
  • Partner with customer to select well-matched candidates to fulfill job orders and maintain on-going contact with client companies and professionals currently on assignment to ensure both receive exceptional customer service. Resolve customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.
  • Promote CAREERSOURCE PINELLAS’ services to clients by determining and implementing appropriate marketing techniques for industry within the region, including regular visits to current clients.
  • Identify new job order opportunities through client contacts and consultants via candidate marketing and relationship building.
  • Monitor and evaluate program effectiveness, investigate trends, recommend and implement modifications to improve program effectiveness.
  • Participate in the development of the organization’s plans, programs, policies and long-range goals as a strategic partner.
  • Work cooperatively with all staff as well as key personnel of agency partners in order to ensure effective communications and relations.
  • Additional duties may be assigned as deemed necessary.

Requirements

QUALIFICATIONS:

  • Bachelor’s Degree from an accredited college or university or a combination of education and experience
  • Five years of recruitment and/or account management experience. A combination of experience and education may be considered in lieu of a Bachelor’s Degree.
  • Experience in prioritizing projects, meeting deadlines, and initiating follow through with meticulous attention to detail and high-level accuracy both individually and in a team setting.
  • Proficient in Microsoft suite including Office 365 (Outlook, Word, PowerPoint, Publisher, Teams, etc.) and Zoom

Preferred

QUALIFICATIONS:

  • Career Services, WP, WIOA Adult, Dislocated Worker, Youth, TANF Youth, SNAP and Summer Youth Employment Program experience and/or other grants
  • Direct Workforce Development project management experience
  • Florida Certified Workforce Professional 1 Certification
  • Experience with Salesforce

 

To apply, please send cover letter and resume to Jaclyn Reilly at jreilly@careersourcepinellas.com.

Executive Assistant

The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The person will also have the ability to work independently on projects and activities, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. The Executive Assistant must also be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-oriented and fast-paced.

ESSENTIAL JOB FUNCTIONS:

(The following duty statements are illustrative of the essential functions of the job and do not include non-essential or marginal duties that may be required. CareerSource Pinellas reserves the right to modify or change the duties or essential functions of this job at any time).

  • Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes.
  • Answers/screens incoming calls, taking messages and routing calls as appropriate. Retrieves voice messages as requested. Greets and assists visitors. Professionally represents CEO and CareerSource Pinellas in all communications and as requested at meetings, events, etc. Communicates effectively and appropriately.
  • Provides administrative and secretarial support including opening and disbursing incoming/outgoing mail for the leadership team; completing correspondence duties including composing and editing packets for the Board of Directors, letters, and other correspondence; preparing and updating presentations, spreadsheets, etc.
  • Schedules and organizes meetings and events, both on- and off-site; orders provisions as appropriate, prepares agendas and takes/transcribes meeting minutes, distributing as appropriate.
  • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
  • Provides a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership to maintain credibility, trust, and support with Board of Directors, leadership, and staff.
  • Handle day-to-day operations and specific tasks in a fast-paced environment with a high level of professionalism and attention to detail.
  • Partners with internal departments to timely gather updates that need to be presented for approval at the Board of Directors meetings, leaving time to appropriately edit all submissions.
  • Prepares standard and routine reports, presentations, memorandums, letters, meeting agendas, and minutes of meeting using software applications such as word processing, spreadsheets, graphics, charts, and databases. Owns the process in formatting and proof reading of business documents, internal and external reports.
  • Execute projects and special assignments by establishing objectives, determining priorities, and managing timelines. Create status reports and general tracking mechanisms to ensure achievement of objectives through a detailed approach to task execution.
  • Develop and demonstrate a full working knowledge of the Company’s structure, management team, policies and procedures to ensure the above responsibilities are properly executed.
  • Communicates directly, and on behalf of the CEO, with company leadership and employees, business partners, and the Board of Directors, on matters related to CEO’s initiatives.
  • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
  • Works closely and effectively with the CEO to keep her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a “barometer,” having a sense for the issues taking place in the environment and keeping the CEO updated.

Required

QUALIFICATIONS:

  • Associate degree in business communications, or related field
  • Three to five years’ (3-5) minimum experience as an administrative or executive assistant, or other higher level administrative/office support role, OR combination of education and experience
  • Prior experience supporting a C-Suite executive or senior leader

Preferred

QUALIFICATIONS:

  • Bachelor’s Degree in business, communications, or related field
  • Prior experience in the nonprofit sector

 

To apply, please send cover letter and resume to Jaclyn Reilly at jreilly@careersourcepinellas.com.